How do I cancel Pro?+
Cancel from your account page at any time. There is no notice period and no cancellation fee. You keep Pro until the end of the period you've paid for, then move to the Free plan.
What happens to my testimonials on the Free plan?+
Nothing is deleted. Every testimonial stays in your inbox. Your widget shows the 10 newest approved ones and the “Powered by” link returns. Upgrade again and everything shows straight away.
How does the lifetime plan work?+
You pay $49 once and get the Pro plan for as long as TryTestimonials runs, with no renewals. It is limited to the first 30 buyers. Once they are sold, the option is removed.
Can I get a refund?+
Lifetime purchases can be refunded within 14 days of payment. Pro subscriptions are not refunded, but you can cancel at any time so you won't be charged again. Read the refund policy.
Who handles payment?+
Paddle.com is our merchant of record. They process your payment, add the right sales tax or VAT for your country, and send your receipts. We never see your card details.